FAQs

1.Does we accept returns&exchanges?

Sure.You have a 30 day warranty for frame and lens.

 

2.How long does it take to process my return?

Normally within 5 days. Contact our customer service:server@onlinestore-sunglasses.com

3.When will my order ship?

We ship orders Monday through Friday. Processing of orders takes approximately 1-2 business days. Orders placed on weekends will usually ship out on Monday or Tuesday.

 4.How do I track my order?

A shipment confirmation email with a tracking number will land in your inbox shortly after we ship your order. Don't panic, please allow the tracking link about 24-48 hours to show any updates.